Versand
Shipping Policy
Effective date: August 23, 2026
Thank you for shopping with Built in the Fire (“BITF,” “Builtinthefirebrand,” “we,” “us,” or “our”).
This Shipping Policy applies to orders placed through the Built in the Fire Shopify store.
Order Processing
Most orders are processed within 2–4 business days, excluding weekends and holidays.
Many Built in the Fire products are made to order or fulfilled through print-on-demand and third-party fulfillment partners. Processing times may be longer during product launches, promotions, holidays, or periods of high demand.
You will receive an order confirmation after placing your order and tracking information when your order ships and tracking is available.
Processing time is separate from shipping transit time.
United States Shipping
Estimated delivery times after fulfillment are:
- Standard shipping: approximately 3–7 business days
- Expedited shipping: approximately 2–4 business days, when available
Shipping rates:
- $10 standard shipping on qualifying U.S. orders under $100
- Free standard shipping on qualifying U.S. orders of $100 or more
Shipping rates and available methods will be displayed during checkout.
Delivery estimates are not guaranteed and do not include order-processing time.
International Shipping
International shipping may be available for eligible products and destinations.
Estimated international delivery is generally 7–21 business days after fulfillment, depending on the destination, carrier, customs processing, and other circumstances.
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally not included in the product price or shipping charge unless expressly stated during checkout.
Built in the Fire cannot guarantee international delivery dates or control delays caused by customs authorities or international carriers.
Order Tracking
When tracking is available, tracking information will be sent to the email address provided during checkout.
Tracking information may take approximately 24–72 hours to update after a shipping label is created.
If tracking shows no movement for more than 7 business days, contact us at:
Builttinthefire.coaching@gmail.com
We will review the available tracking information and provide reasonable assistance.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an address error, contact us immediately.
We cannot guarantee that an address can be changed once an order has entered production, fulfillment, or shipping.
Built in the Fire is not responsible for orders that are delayed, returned, lost, or delivered incorrectly because an incorrect or incomplete shipping address was provided by the customer.
If an order must be resent because of an incorrect address, additional shipping charges may apply.
Lost, Stolen, or Missing Packages
If a carrier’s tracking system shows that a package has been delivered but you cannot locate it, please:
- Check your mailbox, delivery area, front door, front desk, and surrounding areas.
- Ask household members, neighbors, or building management whether the package was received.
- Allow up to 48 hours, as carriers may occasionally scan packages as delivered before actual delivery.
- Contact the shipping carrier and request a missing-package investigation.
- Contact us at Builttinthefire.coaching@gmail.com with your order number and available carrier claim information.
Built in the Fire will provide reasonable assistance where available. However, refunds or replacements are not guaranteed for packages that the carrier confirms as delivered.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, misprinted, or contains the wrong product, contact us at:
Builttinthefire.coaching@gmail.com
Please contact us within 7 days of delivery when possible.
Include:
- Your name
- Order number
- Description of the issue
- Clear photographs of the product
- Photographs of the packaging
- Photograph of the shipping label
We may provide a replacement, refund, or other appropriate resolution depending on the circumstances and applicable law.
Do not return a damaged, defective, misprinted, or incorrect product until you receive return instructions from us.
Split Shipments
Orders containing multiple products may arrive in separate packages.
This may occur because products are manufactured, stored, or fulfilled by different facilities or fulfillment partners.
Receiving only part of an order does not necessarily mean that the remaining products are missing.
Separate tracking information may be provided for different shipments.
Delivery Delays
Delivery dates and estimates are not guaranteed.
Delays may occur because of:
- High order volume
- Product availability
- Made-to-order production
- Print-on-demand fulfillment
- Carrier disruptions
- Severe weather
- Holidays
- Customs processing
- Incorrect shipping information
- Events outside our reasonable control
Built in the Fire is not responsible for delays caused by carriers, customs authorities, or circumstances outside our reasonable control.
We will provide reasonable assistance when possible.
Returned-to-Sender Packages
Packages may be returned to the sender because of:
- Incorrect or incomplete addresses
- Refused delivery
- Failed delivery attempts
- Unclaimed packages
- Other delivery issues
If a package is returned to us for a reason attributable to the customer, additional shipping charges may be required before the order can be resent.
Original shipping charges are generally non-refundable unless the return resulted from an error by Built in the Fire or an applicable fulfillment partner.
Order Changes and Cancellations
Because many Built in the Fire products may enter production or fulfillment shortly after purchase, order changes and cancellations are not guaranteed.
If you need to change or cancel an order, contact us immediately at:
Builttinthefire.coaching@gmail.com
If production, fulfillment, or shipping has already begun, we may be unable to modify or cancel the order.
Shopify and Fulfillment Partners
Built in the Fire may use Shopify, print-on-demand providers, fulfillment partners, shipping carriers, and other service providers to process and deliver orders.
Your order may be produced or shipped by a third-party fulfillment facility acting on our behalf.
These partners may have their own operational procedures, but Built in the Fire remains your point of contact for issues concerning orders placed through our store.
Contact Information
Built in the Fire / Builtinthefirebrand
Attn: Christopher Cuadra
California, United States
Website: builtinthefirebrand.com
Email: Builttinthefire.coaching@gmail.com
Phone: +1 (661) 855-0898